Delivery Information

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AD+ is a service that allows members to pay a one-off annual fee of £11.99. This way you can enjoy whenever your order/basket is worth more than £25The official mobile App of the CrownAll offers of priority delivery service. There's no need to pay another six pounds.When you pass throughThe official mobile App of the CrownPriority delivery when ordering from the website.
* Minimum cost and cut-off time apply. Log into your account and sign up Here it isBy doing so, you agree to these terms & 条件 Here it is

 

United Kingdom

How much?

Total order amount Cost of delivery Time of delivery
下£25 £6.95 Up to 5 working days
在£25 Free of charge 交付 Up to 5 working days

Priority of delivery The cost of ordering from a UK address* 如下:

Total order amount Cost of delivery Time of delivery
下£25 £9.99 1-2 working days *
在£25 £6.99 1-2 working days *

 

* - All priority orders will be issued within 1 working day and will be delivered by 24-hour delivery service. Please note that, given the circumstances,The official mobile App of the CrownOf couriers may experience delays in packages passing through their network.

* Please note that some items will be removed fromThe official mobile App of the CrownFor a smaller location to send, there may be a small delay.

 

How long will it take?

Items ordered on any working day (Monday to Friday except bank holidays) will normally be delivered within 5 working days (except weekends)。.

* Please note that some items will be removed fromThe official mobile App of the CrownFor a smaller location to send, there may be a small delay.

 

Sourcing from the EU?

You can use theThe official mobile App of the CrownStores in Europe to reduce delivery times. EU, DE, FR, NL

Items ordered on any working day (Monday to Friday except bank holidays) will normally be delivered within 2 to 4 working days (except weekends)。.

 

How does the delivery service of Crown's official mobile App work?

The official mobile App of the CrownCommitted to provide customers with fast delivery experience, efficient one-stop service. Fishing Direct Home Delivery service is designed to provide you with convenience and value for money.

The official mobile App of the CrownUse a Courier company to provide an efficient service in the UK and overseas. Every attemptThe official mobile App of the CrownBoth yourself and the Courier to ensure that your package is with you as quickly and efficiently as possible. 

 

How does the official mobile App of Crown inform you of the delivery of the order?

  • Once your order is packed and ready to ship, the official Crown mobile App will email you a shipping notification.
  • Send notification emails with shipment tracking codes, what can you use on Courier sites to identify the current location and status of your order.
  • If only a portion of the goods ordered can be shipped, the Crown official mobile App will process them for you as soon as possible and the remaining items will be shipped as soon as they are available.
  • Please note that some items will be dispatched from a smaller location on the official Crown mobile App and there may be a small delay.
 

How do I check the status of my order?

Once you place a new order, you will receive an email confirming that the order has been placed and is being processed. You will receive further updates via email each time the order status changes.

You can also check the status of your order at any time on the Fishing Direct website. Click on the "Account" link or "View order history" at the top of the site, then log in as an existing customer. Select the order you want to check, and click it in the available list to check for further details.

If the payment is successful, the order will receive a processing status.

If any ordered items are currently out of stock, you will receive a further email update listing all items that should be delivered.

每次The official mobile App of the CrownSend all or part of your order and you will receive an email notification about the shipment explaining which items are dispatched. You can also see a list of shipped items in the "Shipments" section under the "Accounts" page of the Diaoyutai website.

Once all items on your order have been fully dispatched, the order will receive a completed status

If payment is unsuccessful or you decide to cancel the order before delivery, The official mobile App of the CrownChange the order status to cancel.

 

What express service does Crown's official mobile App use?

All orders are processed within the UK & Europe will be sent via messenger on Crown's official mobile App. Where packages cannot be delivered (e.g.g. No one is home) You will be notified by a Courier on the Crown official mobile App with a range of options for re-delivery. The Courier will automatically attempt delivery on the next working day, but if it still hasn't arrived, you will be asked to pick up the package at your local post office. If your package is not received within 5 days, it will be returned to fishing Direct and treated as a failed delivery. You may then be contacted by the official Crown mobile App to discuss an alternative delivery address or a suitable date for the Official Crown mobile App to be able to deliver your package. If you subsequently request a refund on the order, your credit/debit card may deduct the shipping charge from your credit/debit card.

The official mobile App of the CrownEvery effort will be made to ensure delivery is as convenient as possibleThe official mobile App of the CrownSo if you have any questions or you need support for the delivery of your order, pleaseThe official mobile App of the CrownCustomer Service Department of +44 (0)1603 400870.

 

How do I track your package

Once you place your order, you will receive an email confirming that the order is being processed. 当The official mobile App of the CrownWhen the shipment is sent, you will receive another email with your waybill number. You can visit the relevant tracking website and enter your tracking number in the "Track Items" box. You will then be able to view your delivery status once your order has been placedThe official mobile App of the CrownThe Courier collected. Please note that your tracking number may not appear immediately in the delivery system and it may not be until later in the evening that you can track your package. Any orders placed over the weekend won't be picked up until Monday eveningThe official mobile App of the CrownTo pick up the goods.

If you place an order for multiple items, note that any long or large items (i.e. Great, bivvies & Bed chair) may be delivered the day after other small packages, but only if you select "Standard Courier" as your chosen delivery option.

 

What if there is a delivery problem

Direct trolling relies on the services of third-party delivery companies, thoughThe official mobile App of the CrownTry to "keep the promise," but sometimes the Courier will letThe official mobile App of the CrownDisappointed not to be able to deliver within the stipulated delivery time. This rarely happens, The official mobile App of the CrownNot responsible for late delivery. For the avoidance of doubt, Fishing Direct will not refund any delivery fee if the Courier fails to deliver on the expected delivery date.

If the package does not arrive when you expect, or if there is a problem with your delivery, please do not hesitate to give itThe official mobile App of the CrownCall +44 (0)1603 400870. 然后,The official mobile App of the CrownWill work with couriers to ensure delivery days are provided.

If you are unfortunate enough to receive a damaged or defective item, or if you would like to return it, check it outThe official mobile App of the CrownThe return page to learn how best to proceed.

http://www.anglingdirect.co.UK/returns-and-complaints /

 
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